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Thoughts and ideas from NextGen Hotel Consultants
Should Your Hospitality Business Engage a Consultant For Help?
November 1, 2019 at 12:00 AM
by NextGen Hotel Consultants
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We understand that running a modern hospitality business comes with challenges and obstacles. Consultants can take some of the load off, helping your business to save time and even money.

With an increasingly competitive marketplace, companies in a variety of fields must find ways to save money and boost efficiencies. Those who can find ways to make their business run more effectively will gain a competitive advantage, enabling them to invest more time and money back into their business for better results.

Consultants can help your hospitality business build its base through marketing, especially online. They can also assist with communications and operations.

The goal of consultants lies in helping your hospitality business grow into profitability and stability into the future.

What Can a Consultant Do For Customized Sales Support?

The best of consultants bring years or even decades of experience to helping your hospitality business thrive. They combine time-tested techniques of marketing and lead generation with the most advanced technology and software.

We have found that with use of proven prospecting techniques, consultants can assist in raising your profile in the marketplace while also bringing more guests to your establishment.

Marketing techniques from a consultant can also help you to build a more effective brand image and position you more prominently on the internet.

When Should Your Hospitality Company Use a Consultant?

Many small- and medium-size businesses in a variety of sectors have embraced using outside consultants.

Consultants can bring an important perspective to the running of your business. The best have broad experience with a variety of clients in a number of different situations. When your business faces specific challenges and you have no answer, a professional consultant who has faced these issues before can help.

Another important area of support lies in helping owners and staff to concentrate on what they do best, taking care of guests. Small and medium sized hospitality businesses may not have the same level of marketing and operations expertise as competitors. Owners and staff have to spend time focusing on tasks outside of their expertise, trying hard, but often flailing.

It's been our experience that too many small- and medium-size hospitality businesses close, not because the owners lack talent or ability in serving guests so much as knowledge and techniques of running a modern marketing effort.

A consultant can help to elevate your establishment to the next level of professionalism and profitability.

In many cases, a consultant’s added efficiency can result in the owner earning enough through increased profits and reduced opportunity costs to more than pay for a consultant.

When Is a Consultant Not Beneficial?

Some hospitality businesses may not require the services of a marketing and sales consultant, in which case we recommend they continue without one.

Major corporations often handle their marketing in house and can draw from a range of talent and experience on their own staff. Large companies also enjoy economies of scale that allow special marketing efforts to have less financial impact than on a smaller business.

Some companies are founded by individuals or groups who have expertise and experience in marketing and lead generation already. They then select a field, such as hospitality, in which to apply their talents.

Finally a number of hospitality businesses, especially those established for many years or decades, have strong name recognition, a unique niche, or benefit enough from earned media and reviews that they do not need extra help. They already enjoy an optimal position in the market.

We recommend that most smaller and medium-size hotels, bed and breakfast establishments, and others selling hospitality should explore the use of a consultant, so they can spend their time doing what they do best--providing hospitality--while simultaneously improving their visibility and profits.